A bulk item is non-household waste that does not fit into the supplied trash container. This includes items such as bikes, furniture, appliances, mattresses, box springs, grills, rugs, etc. This does not include construction debris or items from a remodel.
Any appliances containing freon (fridges, freezers, AC units, etc.) must have the freon emptied and be tagged by a certified HVAC technician before removal. Removal of appliances containing freon is not available in Gwinnett County due to landfill restrictions. Please refer to our Pink Bag service for removal of waste from construction or remodeling projects.
Before you throw away a bulk item, consider if it is recyclable or can be donated. Please see our Neighbors Helping Neighbors program. Consider donating items you no longer use to someone in need.
Bulk items must be called in and scheduled for pick up. Items not called in will be left at the curb. Please use discretion, as some bulk items may need to be broken down and bundled together for removal or may not be considered bulk items. Please call customer service for rates and availability.
Trash will not be collected. Extra items beyond what is scheduled will not be collected, and if the additional items are mixed into what is scheduled, all items will be left behind. Please tie or bind any lighter items, such as couch cushions, so they do not fly out of the truck.
We ask that the night before your bulk pickup, your items are left curbside in an open area clear of and far away from any objects such as:
Our bulk truck has a large claw that will pick up your bulk items and if the claw hits anything, it will damage it. If your bulk items are too close to anything the claw could damage during the removal, they will be left behind.
If you do not call in to cancel the bulk pickup, you will have to pay again for us to come back out.
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