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Trash Service

We proudly provide our customers with efficient, safe, and reliable weekly curbside waste removal services.
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TRASH SERVICE

Red Oak Sanitation provides weekly curbside residential waste removal throughout all of our service areas. Residential waste is household trash produced from your kitchen or bathroom.

Customers are supplied with one 95 gallon trash cart to be utilized for their weekly service. Additional carts can be ordered. If you feel as though you need an additional cart, please contact our customer service department.

RESIDENTIAL GUIDELINES

  • Carts must be curbside the night before your scheduled service day.
  • Place each cart within 3 feet of the curb, 3 feet from a mailbox or other object, with handles facing the house, and 1 foot or more separating each cart.
  • Red Oak empties one 95-gallon trash cart per week. Please do not overload the cart; the lid must close for collection.
  • Any waste outside the cart will be left behind. Extra trash that does not fit in the cart requires customers to order an additional cart. Please call customer service for rates and setup.
  • All boxes must be broken down, cut up, and placed inside the cart to be removed. Boxes outside the carts will not be removed.
  • Move-in Box Protocol for Dawson, Forsyth, Fulton, and Hall Counties:
    • New standard customers have the first full month after starting service to take advantage of our move-in box program. Boxes must be broken down and bundled together with duct tape. We will pick up a maximum of 20 boxes per bundle and 4 bundles per pickup. Please call customer service for rates and scheduling.
  • All waste must be bagged and put in the proper Red Oak cart to prevent trash from blowing all over the community. Red Oak is not responsible for unbagged trash that litters the community or for curbside janitorial services. Please assist with taking pride in your community’s aesthetics.
  • Red Oak does not accept construction or remodeling debris in residential carts. Please refer to our Pink Bag service for removal of waste from construction or remodeling projects.
  • NOT ACCEPTED: tires, batteries, paint, oils, chemicals of any kind, Freon, rocks, sand, gravel, dirt, logs, carpet, hazardous or medical waste.
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YARD WASTE

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GUIDELINES

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REFERRAL PROGRAM

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FREQUENTLY ASKED QUESTIONS

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HOLIDAY SCHEDULE

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OTHER RESIDENTIAL SERVICES

RECYCLING

BULK ITEMS

OTHER SERVICES

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One-time payments can be made using Visa or MasterCard. MAKE A PAYMENT ›

CARTS

Is your cart damaged? Are you in need of additional carts? Let us know! Replacement Carts › Order Extra Carts ›

How customers rate their experience with us
5/5

EXCELLENT

From over 900 reviews, here are some favorites.

Bill Perdue
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Well, today, Marquis was gathering the garbage and allowed Mr Connor to ride in the neighborhood with him as he finished his route here. That was the most awesome Christmas gift he could’ve received. You have an excellent employee in Mr Marquis! God bless him and your company for hiring such a wonderful young man!
Sara Fonnett
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Great recycling program! Very transparent. Other trash companies cut back or stopped their recycling all together due to staffing shortages. Red oak pressed on and did wonderful with trash and recycling! The trash man always gives my son a friendly beep too 🙂
Kenneth Hopkins
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Spoke with a young lady regarding a bulk item pick-up, she was courteous, professional and patient, emailed me all necessary instructions for item removal.
Nate Claggett
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Much cheaper than other options and easy to set up. Only have used their services for a couple weeks, but everything is as expected!
Doug George
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We have used Red Oak since 2009 and have been very pleased with the service. They have never missed a pickup without first providing advance notice (usually weather-related), and they have a very robust recycling program. We have recently disposed of some large items that they hauled away with no issue, after having provided them with prior notice. We have lived at this address since 2001, and they have been the best trash hauler we have used.
Daniel Stamps
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They run like clockwork - I've never been missed, and the pickup day/time is always the same. If there's a holiday or something that prevents them from running on the pickup day, they'll text/email you when the next one will be ahead of time (and it's always the next day). Super convenient. Never had a problem.
Jim W.
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Red Oak is reliable, professional, and courteous. They are great at sending out reminders regarding changes in their schedule due to holidays, and I have been completely happy with my switch to their service from a large, national service that repeatedly skipped pick-ups for my home.
Ashley Wood
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We have been a customer for four years and so far we are very very pleased with our service. Red Oak is always great in leaving voicemails and or emails about holiday scheduling, when it affects our Tuesday morning pickups. Again very professional and, we have never had a problem and will continue to support Red Oak. Thank you again.
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